Privacy Policy

Escape Vacation Week has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this Web site: www.escapevacationweek.com.

If after reviewing this Statement you have any questions or privacy concerns please send an e-mail to supvres@villagroup.com or send a letter to the below mentioned address.

Privacy of User Information

We collect only the pertinent information necessary to sign you up as a member, make and confirm your reservation. We do not sell, rent, or give away user information except in cases where you specifically request it. You will never be tricked into signing up for anything. Options to receive more information will always be clearly explained to you and your participation in any promotion is strictly optional. The information you see posted on the Web site is all anyone outside of our company sees.

Travel Related Services

To provide you with a single source for purchasing resort vacations that include other travel related services we have entered into agreements with select reputable third party travel companies that aggregate inventory information from suppliers. If you desire to purchase a package that is facilitated through www.escapevacationweek.com you will be linked to a Escape Vacation Week branded website that is hosted by the travel company. If you choose to purchase a package, it is necessary for you to provide personally identifiable information to execute the purchase. This information is then provided to the suppliers (e.g., resorts) for processing. We have entered into contracts with these third party travel companies requiring that they secure your personally identifiable information as well as use it only to execute the transactions you request. The same security and privacy commitments have been obtained from the suppliers. However, you should be aware that any personally identifiable information you have supplied directly to a supplier in any manner in the past or in the future is subject to their privacy statement and practices for which Escape Vacation Week has no responsibility.

Contact Us

You can contact us in one of three ways:
1. You can send email to supvres@villagroup.com
2. You can call us to 877 867 0114 from USA and Canada or 01 800 953 1334 from Mexico.
3. You can send mail to the following postal address:

Escape Vacation Week
Blvd. Francisco Medina Asencio Km 2.5
Zona Hotelera Norte Puerto Vallarta, Jalisco
México, 48300

 
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Certificate Code: print Print

Resort Accommodations Certificate

This certificate entitles you to a 5 nights of available condominium-style accommodations at a participating resort with the following special rates plus any applicable taxes and resort fee:

US 249.00 for a Studio Unit
US 329.00 for a One-bedroom Unit

Redemption Instructions:

  1. Log on to www.escapevacationweek.com to make your reservation 24 hours a day, 7 days a week.
  2. Locate your certificate code, printed on the top right corner of this certificate. Enter it in the certificate code search area.
  3. Select up to four destinations and send your reservation request.
  4. You will be contacted by one of our reservations specialist to finalize the details of your travel package and payment.
  5. You will receive an email confirmation after you complete the transaction.

All reservations are final and cannot be substituted, changed or cancelled for a refund, except as expressly allowed in the accompanying terms and conditions. Recipient(s) represent and warrant that s/he/they have read, understand, and agree to the accompanying terms and conditions. Recipient(s) should not rely upon representations other than those included in the accompanying terms and conditions. Certificate is valid for one year, expires on